day City Of Houston Code Enforcement inspectors drove, in
city owned vehicles, from home to the downtown office of the
Planning Department where they input the previous day's
inspection reports into the City of Houston's mainframe
computer. Some inspectors reports were transcribed by
separate data entry staff.
The previous night, the City mainframe processed inspection
schedules for each inspector. Inspection worksheets for each
project to be inspected were printed. Worksheets were
manually sorted by each inspector, arranged in a sequence to
perform inspections. Inspectors
began work day by
driving from the Planning Department office.
Inspectors hand wrote inspection reports at each location.
Reports were transcribed into the computer system the next
inspections required a separate
document to be posted at the failure location and the
failure information was not input into the City's computer until
the following day. Typical inspection reporting
required greater than 24 hours to update the Planning
Department data base.
notices were not available to either Code Enforcement or
contractors, until the following day,
at the earliest. After the last inspection of the
day, each inspector drove back to the office where they turn
worksheets in for keying, or entered data themselves.
wasted making a trip each day to the downtown office to
receive daily inspection
worksheets and return to input inspection reports.
of up to twenty-four hours before inspection results are
entered into the
City Of Houston's computer.
written documents promote transcription and
transposition errors and do not
provide consistent inspection reporting.
and misunderstanding between inspectors and contractor
inspection results and start/stop work issues.
vehicle usage and resulting expense.
entry staff required to input inspection reports.
overtime due to workload.
provides a realtime wireless solution for data entry from
the field inspection point into an Integrated
Land Management System
(ILMS) used by the City of Houston. InterSpect©
and wireless RIM© portable computers enable inspectors to post
Inspection results are transmitted from RIM©
terminals to City of Houston mainframe computer instantly becoming
to customers (contractors) through the
internet and an interactive voice response system.
checking daily assignments on RIM©957